Basics
Frequently asked questions
A few of the questions we hear most. Still stuck? Email us at contact@theaisleexchange.com — a real person answers.
Is it really free?
Yes. The planning side — the style quiz, your lookbook, checklist, timeline, vendor tracker, and sharing your plan with your partner, planner, and vendors — is free to use. No vendor ads, and we never sell your data. The only time money changes hands is in the resale marketplace, where a small commission applies when an item sells.
Do I need an account?
No account is needed to take the style quiz and look around. You only sign up when you want to save your lookbook, use the planning tools, or buy or sell in the marketplace.
What happens to my data?
It stays private. We don't sell your personal information, run vendor ads against your plans, or share your details with advertisers. And you can export your guest list, for free. See our Privacy Policy for the full details.
How do sellers get paid?
Through Stripe. When your item sells, the payout goes straight to your own connected Stripe account — we never hold your money — and you keep 85% of the sale.
What are founding seller spots?
A limited early-seller program: the first 10 sellers to finish setting up their seller account are Founding Sellers. They keep 100% of every sale (0% commission) through 11:59 PM ET on December 31, 2026. After that, the standard 85% applies, like every other seller.